Run the whole shop on one connected retail system.
CRS connects the work behind a retail business: sell at the counter, keep stock current, buy and receive goods, manage suppliers, serve customers, and understand the numbers.
CRS is actively evolving. Module availability and production readiness vary; ask our team about the current rollout.
From sale to insight
The operating pieces behind a retail business.
CRS brings the daily shop workflow together while keeping capabilities organized as focused modules.
Point of sale
Product and barcode lookup, cart and discount handling, tax calculation, payment capture, invoice creation, and print or share flows.
Catalog and inventory
Manage products, shop stock, stock movements, low-stock views, barcode operations, imports, exports, and custom labels.
Purchasing and receiving
Follow purchase orders through partial or full receiving, GRN, supplier invoices, payment tracking, and reconciliation work.
Supplier operations
Keep supplier details, terms, balances, ledger activity, purchase orders, and payable aging close to the purchasing workflow. Consignment stock and settlement workflows are also part of the foundation and need full regression validation.
Head office and branches
Bring branch summaries, product lookup, stock transfers, central price updates, and branch comparisons into the retail operation.
Customer commerce
Customer identity, addresses, shop discovery, catalog browsing, serviceability, online orders, order status, and purchase history form an early digital channel.
GST and retail reporting
Bring sales, stock, purchase, supplier, and tax data into operational and GST-linked reporting, including inward-supply reconciliation foundations.
Owner and staff controls
Role-based staff foundations include activation, device approval, shifts, sessions, tasks, and audit activity for owner oversight.
One business. Multiple shops. Shared control.
The platform is designed for tenant, company, and shop boundaries, with head-office views for branch performance, product lookup, transfers, and central price updates.
Head office to branch
Review branch summaries, compare shop activity, coordinate stock transfers, and manage selected pricing centrally.
Owner-controlled staff
Staff roles, device decisions, shifts, sessions, tasks, and audit foundations.
Hardening in progressCustomer channel
Shop discovery, catalog, serviceability, online orders, and customer history foundations.
End-to-end validation neededRetail work, built on a clear foundation.
Tenant-aware SaaS
Each business and its shops need clear data and access boundaries.
One operational picture
Products, stock, orders, suppliers, and financial records should describe the same retail activity.
Feature-local, API-first
Retail capabilities can evolve independently while using consistent platform rules.
Stabilize, complete, then connect more.
Stabilize the core
Validate billing, stock, supplier and purchase reconciliation, tenant isolation, permissions, migrations, and production operations.
Complete retail workflows
Strengthen returns, pricing, promotions, loyalty, compliance rules, and credit-ledger workflows.
Expand connected commerce
Progress toward unified orders, fulfillment, integrations, retail intelligence, and carefully controlled automation.
A clear picture of the product today.
What is CRS?
CRS is Xnovity's multi-tenant retail operating system direction, connecting shop billing, catalog, inventory, suppliers, purchasing, branch operations, customer commerce, and reporting.
Is CRS only a point-of-sale system?
No. POS is one part of a broader retail workflow spanning stock movement, purchasing and receiving, supplier records, branch operations, customer channels, and reporting.
Are all CRS modules production-ready?
No. The backend overview distinguishes implemented foundations from capabilities that still require end-to-end validation or production hardening. Availability should be confirmed with the CRS team.
Does CRS support online customer orders?
Customer identity, shop discovery, product browsing, serviceability, order management, and related foundations exist. The online ordering channel still requires end-to-end validation and is not presented as a complete omnichannel OMS.
Build a stronger operating foundation for your retail business.
Talk with our team about your shops, workflows, and the CRS capabilities currently available for evaluation.